KaffeBox respects the privacy of every individual who visits www.KaffeBox.no (“Website”) and/or purchases products from the website. This Privacy Policy is our commitment to transparency in communicating how KaffeBox collects, uses, and discloses the information that is collected from you, the visitor of its website and/or customer as well as the choices you have with respect to the information.

SCOPE OF POLICY

This Privacy Policy applies to how we collect, use, and disclose information from the following individuals:

Customers – individuals who register, on their own or on behalf of an entity.
Website Visitors – individuals who visit the KaffeBox website and opt to provide contact information including an email address to receive communications from KaffeBox.

INFORMATION WE COLLECT

Customers
KaffeBox asks for your account information which includes your name, business name, email address, physical address, phone number, credit card and bank account information (stored directly with a third party processor). By voluntarily providing KaffeBox with your account information, you represent that you own and consent to our use of such personal data.

Website Visitors
At your option, KaffeBox asks and may collect your name, email address, physical address, and phone number. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.

COOKIES AND OTHER TRACKING TECHNOLOGIES

KaffeBox uses cookies, pixels, and other tracking technologies to gather demographic information about you and identify your visits to our Website.  We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, through Google Analytics. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you, may be set on your computer or device when you visit our Website.  In some countries, including those in the European Economic Area (“EEA”), the information in this paragraph may be considered personal information under applicable data protection laws.

You can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our Website. We may also use cookies and other tracking technologies to provide you advertising based on your browsing activities. You may opt out of targeted advertisements by visiting http://optout.networkadvertising.org, or if located in the EEA, you may opt out by visiting http://www.youronlinechoices.eu/.

HOW WE USE YOUR INFORMATION

KaffeBox uses the information it collects about you in the following ways:

To respond to any requests from you regarding sales and support.
To contact you regarding your KaffeBox subscription.
To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
To contact you regarding functionality changes to our Services or Website.
To develop new features and functionality to our Services and Website.
To collect payment and bill for your subscription payment.
To diagnose problems.
To find and prevent fraud.
Process for other purposes for which we obtain your consent.

HOW WE SHARE INFORMATION

KaffeBox shares the information it collects about you in the following ways:
Third Party Providers – KaffeBox has it’s email list hosted with MailChimp, credit card processing is done with Stripe. KaffeBox may share your information with third party providers that provide services on our behalf. These companies assist with, processing credit card payments, content delivery, and email. Third party providers may only process personal information pursuant to KaffeBox’s instructions, and in compliance with the Privacy Policy and other applicable regulations.
As Required by Law or Similar Investigations – To comply with legal obligations (e.g. subpoena) or investigate potential legal violations.
Consent – KaffeBox may share your information with your consent.

YOUR CHOICES

You may unsubscribe from receiving promotional or marketing emails from KaffeBox at any time by using the “unsubscribe” link in the email received, or by emailing us at [email protected]. As outlined in the Section, COOKIES AND OTHER TRACKING TECHNOLOGIES, you can also control your cookie settings.

With respect to your account information, you may update, correct or delete information that you provided to us by logging into your KaffeBox account or contacting us at [email protected]

DATA RETENTION AND SECURITY

When KaffeBox no longer has a legitimate business need to process your personal information, or no longer has a need to keep your personal information for any legal, tax, or regulatory reason, we will either delete or anonymize it.

KaffeBox takes all reasonable steps to protect information received from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard Secure Socket Layer (SSL) encryption for your data that is transferred over the internet. Despite its use of encryption, KaffeBox cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us at [email protected]

LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

For individuals in the EEA, KaffeBox’s legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. KaffeBox will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for KaffeBox to perform Services pursuant to an agreement, or c) where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, KaffeBox will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.

DATA SUBJECT RIGHTS

Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email [email protected] and we will respond within thirty (30) days. KaffeBox will need to verify that the individual is inquiring about his/her own information before we can assist with the request.  We will comply with such requests to the extent legally required by applicable law. For EU individuals, you also have the right to lodge a complaint with the supervisory authority.

CHILDREN

Our Website and/or Services is not directed at children and our services are designed for consumers and businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.

CHANGES TO PRIVACY POLICY

KaffeBox reserves the right to modify this Privacy Policy at any time, however, should we change the Privacy Policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. If you disagree with the changes, you may terminate your Services.

CONTACT US

If you have any questions or concerns over this Privacy Policy, or wish to exercise any of your statutory rights, please contact us at:

KaffeBox AS
Tunebakken 17
1725 Sarpsborg
Norway
email: [email protected]